Frequently Asked Questions
- How to order?
- Add to cart the items you like to order, then checkout. Pay via BPI, GCash and Maya. No COD available. Upload your proof of payment on your order confirmation page — the link is in your confirmation email — or email it to skitbooksphils@gmail.com using your Order Number as the subject. Please settle payment within 48 hours to avoid cancellation of your order.
- How long does shipping take?
- In-stock items are processed in 2–3 business days. Made-to-order items and custom covers take 3–5 business days to print and bind before dispatch. We ship via LBC (1–2 days for Metro Manila and nearby areas; 2–7 days for provincial areas).
- What does made to order mean?
- We print each journal when you order it. That means no stock sitting in a warehouse, no yellowed pages, less waste — and your book comes fresh off the press. Printing and binding takes 3–5 business days, then your order ships with tracking. Orders paid by 8am enter that day’s print run.
- Do you have same day delivery?
- If an item is in stock, it is possible to have it picked up by Grab/Lalamove. Send us an email first at skitbooksphils@gmail.com to double check if an item is in stock and can be picked up the same day. At checkout, fill in your delivery address first — once your province is Metro Manila or a nearby area, a free Pickup (Visayas Ave, QC) option appears in place of the shipping rate. Choose it, and mention in the order notes that you want same-day pickup. Pay for your order and wait for us to provide you with the pickup details. Pickup location is the Visayas Ave, QC area.
- Can I have a book customized?
- You can have a book cover customized (₱100 to add a name, ₱150 to use your own image) but not the pages. Not all book covers can be customized though. You may email us at skitbooksphils@gmail.com to check if a book cover can be customized.
- Do you ship outside of Manila?
- Yes, we ship nationwide, but not internationally.
Need payment details? See our payment QR codes.